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Critical Incident

Critical Incident

Critical Incident debriefing in the area of trauma response involves proactive interventions known as ‘psychological first aid’.

The aim of these confidential services and the critical incident treatment approach is to promote support and encourage processing of traumatic experiences in a group setting in order to acelerate recovery before harmful stress reactions have had chance to affect people with PTSD and their families.

National Institute of Clinical Excellence (NICE) advise that post traumatic stress disorder (PTSD) can develop following a stressful event or situation…” “About 25-30% of people who have experienced a traumatic event go on to develop PTSD.” (NICE guidelines).

Critical incident support is provided for the following:

Trauma response
Many experts in the field of crisis counselling hold that critical incident intervention should be immediately implemented and that the counsellor should work with a solution focused approach.

It is believed that the implementation of this strategy helps to progress the client toward four goals:

  • Stability
  • Drop in the risk to client’s mental well being can occur as a result of trauma response interventions
  • The client feels able to resume a level of independent functioning
  • Client’s wellbeing is maintained

Trauma responders provide two types of intervention:

1.      A one to one crisis counselling session lasting for approximately 60 minutes and can happen immediately following the incident.  This can be a one off session where the client is encouraged to tell their story and express their feelings and concerns.  The counsellor may also provide guidance to assist the client to find their bearings.

2.      Critical Incident Stress Debriefing Group experience lasting for approximately 2-3 hours and commences usually around 72 hours after the incident.  It is important that those who have collectively experienced something very shocking discuss their experiences as a group.  The aims of the group counsellor/facilitator are to support participants in building a clearer picture, gain understanding and acceptance of both their reactions and the reactions of others, and to learn that the emotions they are experiencing are typically associated with the experience of overwhelming victimisation.

*Both of the above critical incident interventions can be extremely helpful in dealing with the reactions associated with trauma.

critical incident counselling South Manchester